Guest Houses in Leicester
464-466 Narborough Road
So,where do I begin,well let's remember that it's an ok sorta price for an overnight B&B stay but little else other than just that....ok. I was met & welcomed at the door by a very pleasant young asian lad,who's manners & general politeness,friendliness was very nice indeed,can't fault that at all.So in a rather jovial way he began by saying,'So,what do you want mate,the good news or the bad news'? My sorta humour that for sure bless him so I smiled & said I'd have the bad news first as that way things can only get better :) So he very reassuringly told me that,despite my single room now being unavailable as someone was staying on,(or something like that) I was to have a double room instead but at no extra cost,that of course being the good news & fine by me I added.Then a young asian woman appeared & politely asked me to sign the guest book by the front door,name,date,address etc.So then the young man showed me upstairs to the room after I'd been handed my keys,a room key and of course one to the front door of the house,& said that if there's anything else that I needed then just to ask,which again I felt assured by.However,& here's where the criticisms begin,I don't feel that I'm being overly expectant here but i) the offer of a welcome cup of tea or coffee would have been nice as people may have arrived somewhat stressed having travelled for hours & ii) the first thing I noticed in the rooms,and it's actually written on their website look >> 'All have colour television,tea and coffee making facilities' is that there weren't in fact any tea & coffee making facilities in the room at all,in fact there's a written notice on the wall saying that these are available on request,not good I thought & already I was beginning to feel steadily more unimpressed thinking I'll bet they charge for that too if you do ask! The open plan buit in wardrobe affair too was brimming over from it's top cupboard spaces with 'spares' in the shape of plastic packaged extra pillows & bedtop 'throws',all of which gave the already sparse/clinical room a real 'store-room' feel with not a hint of warmth or homeliness whatsoever,none. As I'd a concert to got to in an hour or so at this point I duly left the place,I will say here too that it was pleasantly very quiet indeed,so that's a positive.I got back around 11.45 to midnight'ish & was not impressed at all to quickly realise that the heating to the room was actually off,it's wintertime for heavens sake,that to my mind's appalling in a guest house & something I've never experienced at all anywhere else either.Fortunately it wasn't too cold a night outside but that's not the point is it,I believe that rooms throughout the house,especially the bedrooms,should be run on a continuum where a comfortable ambient temperature's concerned,(surely there's some legislation where B&B's are concerned underpinning this and making sure that these standards are met),but again that scored a definate few minus points where I was concerned and I knew I'd not come here again at all. Also in the room itself,whilst being adequately furnished & decorated,but a tad throwback 80's in it's overall decor......the word 'cheap' sprang to mind (tacky '10 a penny' plastic glasses placed on the small shelf by the handbasin,incredibly cheap looking!) & a towel rail that looked as if it was glued to the wall & not even level horizontally at that. Again I was struck by the fact that a hot drink would have been nice around now but that there weren't any sachets or cups,water boiling facilities in the room at all,not good! On the upside at this moment though I'll say that the communal toilet/shower room a few feet away from the room was very impressive indeed,to the point where it had inbuilt ceiling sensors which turned on the overhead lights as you stepped across the threshold.Very impressive indeed but I'd much sooner their money was spent on keeping the bedrooms warm throughout the night & providing tea/cofee sachets,cups & a kettle in each room. Next morning,& here's my next criticism,breakfast finished at just 08.15 which I thinks shockingly bad,especially on weekend days too,so breakfast was fine I guess.It was all very standard stuff,which again I had to remind myself wasn't ever going to be luxurious at just £28.00 per night,but this too felt very rushed almost as if guest were in the way & something of an inconvenience.I was asked would I like tea or coffee,which was nice,but there was no sign of a top-up at all,nor were any other guests present offered more drinks.We had the choice of cereals & then a cooked breakfast too if we wished,there was also lots of bread to toast ourselves,white & brown bread which was good.The cooked breakfast was standard fayre,adequate I guess,but not especially tasty either,just ok. There was another bloke who came into the dining room whilst I was there & he was most upset telling me that his bedsheets had actually been damp on his bed so he'd had to remove these & as a result hadn't had a good nights sleep at all,he seemed bitterly disappointed at this & made a bit of a scene as the elderly asian lady tried to serve him breakfast,all a little stressful and embarrasing for me too so the lady asked the man for his key assuring him she'd go right up now to check this.She came down son after & said that as far as she was concerned the sheets weren't wet at all,he insisted again that they were & so another embarassing silence followed making the dining room a very stressful place to be in I assure you,not good! Finally,& I'm so wishing here that I could finish on a positive note,but I can't.......I packed my belongings & headed downstairs to hand my keys in at a door marked Private,& I'm not the most assertive of people at times,was also very tired too as I'd hardly slept (the heating being off had annoyed me lots so that made me very restless) but as soon as I knocked on the door to hand over my keys,the elderly woman just took these from me and politely thanked me then was gone,faster than I could blink,so not a word to ask me how my night had been or how I found the place and my stay there.Was I impressed with Southfork Guest House,no not in the least,I certainly won't be staying there again I'm sad to say as it felt more like a hostel than ever it did a family run gets house,cold & functional but little else.
Bill Reay - 06/11/2013 | report this review
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